Understanding Yellow Staining
If you have noticed yellow staining on the translucent back plastic of your Embody headrest, you are not alone.
This cosmetic issue can develop over time and, while concerning, it is a known problem that we are fully prepared to help you address.
Fortunately, we offer straightforward solutions depending on your location to make the process as easy as possible.
Solution for Domestic Customers (U.S.)
If you are located within the United States, we want to make your experience as smooth and hassle-free as possible.
-
Once we receive your headrest, our team will carefully repair the stained component and send your headrest back to you promptly.
-
This ensures you can continue to enjoy the comfort and support of your Embody headrest without interruption.
Solution for International Customers
For our valued international customers, we understand that shipping costs can be significant.
To avoid the inconvenience of international return shipping:
To avoid the inconvenience of international return shipping:
-
We will offer a replacement part without requiring you to send back the stained headrest.
-
You will simply be asked to cover the shipping cost for the new replacement part.
-
This way, we can get you the replacement you need quickly and efficiently, minimizing downtime.
Get in Touch
If you are experiencing yellow staining on your Embody headrest, do not hesitate to reach out.
Our support team is ready to assist you and ensure that your headrest continues to deliver the comfort and quality you expect.
Please Contact Us to initiate your repair or replacement process.
We appreciate your understanding and look forward to helping you resolve the issue promptly!
